Frequently Asked Questions

Everything you need to know about our home decor and curated gift baskets.

What is the typical shipping time for home decor items?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.

Can I customize a gift basket for a special occasion?

Yes! While we offer curated sets, we love helping you create something unique. Please contact our concierge team via the 'Contact Us' page to discuss custom arrangements for housewarmings, weddings, or corporate events.

What is your return policy for fragile items?

We take great care in packaging your items. However, if an item arrives damaged, please notify us within 48 hours of delivery with a photo of the damage. We offer a 30-day return policy for most unused items in their original packaging.

Do you offer international shipping?

Currently, The Gift Baskett ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations in the near future.

Are your products ethically sourced?

We prioritize working with artisans and manufacturers who uphold high ethical standards. Many of our home goods are handcrafted, sustainable, and sourced from small businesses to ensure unique quality and fair practices.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay for orders over a certain value.